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SERVICES
After Sales
Our experienced after-sales services department and technical team provide 24/7 service to ensure the continuous operation of your machines. Mak-Ser, which adopts unconditional customer satisfaction as a principle, immediately informs the user about all transactions performed within the scope of the service with the mobile application program of the field personnel. It provides a transparent service understanding by providing its customers with information about the processes, costs and reasons of transactions. With our mobile service tools, we provide service where your machine is located, minimizing downtime caused by malfunctions and providing higher performance from your machines.
Maintenance and Repair
In order for your platforms to work as on the first day, it is essential that their platforms be maintained on time. Timely maintenance of your machine extends the life of your machine at the same time possible to occur in front of the machine to prevent failures to get better efficiency.
Our after-sales services department provides on-site maintenance services to our valued customers by following the possible maintenance dates of your plaftorm. In order to benefit from our affordable maintenance services, you can send an e-mail to servis@makser.net or contact us at +90 (262) 728 15 82. The relevant personnel from our after-sales services department will respond to your request as soon as possible.
Spare Parts
The way to get maximum efficiency from your platforms is to provide quality service and spare parts on time. We are proud to serve our customers with our wide stock of spare parts in order to keep your postures at minimum level with the consciousness it has given.
We add value to your work by using original spare parts for maintenance and repair of your platforms and ensure that your machine performs as it did the first day for many years.
We keep a large part of the spare parts which are likely to change frequently and vital, in our stocks, and we supply the desired parts on the same day or at the latest 1 day after the demands of our customers.
You can send your spare parts requests by e-mail to servis@makser.net or by calling +90 262 728 15 82. The relevant personnel from our after-sales services department will respond to your request as soon as possible.
Operator Training
Aerial Work Platforms, whose primary purpose is to provide occupational safety, also contribute to the improvement of job quality and performance as long as the right model choices are made and used correctly. The correct use of personnel elevating platforms is provided by the necessary training for the personnel who will use the machine. Within this scope, technical and user trainings are provided free of charge on the first deliveries of all personnel riser platforms that we sell. In addition, special group discounted user trainings are provided to companies upon request. Participation certificate is issued on behalf of the personnel who are successful in this training
